Gordon Wood Optical's Commitment to Service

From the selection of frames to the types of lenses now available, things have changed a great deal in the optical business since we opened our doors nearly 50 years ago. One thing that hasn't changed is our commitment to our most important asset: our valued customers.

We still provide the quality workmanship and experienced, friendly service that has made us famous in our area for so long, and we're proud to have been twice voted as the People's Choice of Optical Stores in The Richmond Hill Liberal's annual contest.

We invite you to come and see our large selection of modern, high quality frames and experience the ultimate in professional service for all your optical needs.

Visits, Repairs & Kids’ Packs in Richmond Hill

Home & Hospital Visits

We know that sometimes it is just not possible for people to come to us. It may be that someone is in a hospital or senior's residence, or perhaps recuperating at home. If you need us to come to you, we can do it. While we cannot carry all the frames in the store with us, we will bring a good selection for you to choose from. Then we will bring the spectacles back and fit them to you.

Contact us to let us know what your needs are and to set up a time for us to come to you.

Frame Repairs

We have the equipment to solder broken frames together on the premises. We can reshape your existing lenses into a new frame, giving you an updated look without the cost of new lenses. We also carry a large inventory of older frame parts, and can often repair what you have at a fraction of the cost of new glasses. We can add or remove tints, add or strip anti-reflection coating, remove paint or varnish splashes from lenses, and sometimes can even polish out scratches in lenses. Drop by with your spectacles and we will give you an honest appraisal, and if we can fix it, a firm quote.

We also offer a tune-up service. This includes complete disassembly of your glasses, an ultrasonic cleaning bath for the frame and lenses, and then a reassembly, replacing any parts necessary, such as nose pads. This is followed by a bench alignment, and then a complete refitting by one of our licensed opticians. The cost for this service is moderate, but it will make your glasses look and feel like new again.

Kids’ Pack

Children are special customers to us. We have an area of the store just for them. All of our "Kids Packs" include double-sided, scratch-resistant, ultraviolet filtering lenses. We use only top-quality spring-hinge frames in a wide array of colours and styles.

All children's eyewear comes with a complete, comprehensive 2-year guarantee against breakage or scratching of the frame or lenses. Combine this with our experience fitting kids – our youngest patient was 3 months old when we first fit him with glasses – and you can rest assured you are getting the best for your child.

Gordon Wood Optical: Quality Eyeglasses
& Accessories in Richmond Hill

At Gordon Wood Optical, we employ only opticians licensed to practice by the College of Opticians of Ontario. We offer trendy and fashionable eyewear, including frames as well as sunglasses and custom clip-ons from such brands as Versace, Boss, Ray Ban and Maui Jim. We pride ourselves on providing the latest in lens technologies which continue to improve to meet the needs of a 21st century lifestyle.

We also offer custom fitting of prescription lenses into your task-specific eyewear, including scuba masks and goggles.

What our client says

I'm a first time eyeglass user and totally impressed with the knowledge and professional advise given by Rob Dickinson. Very friendly and anticipated my questions and concerns even before I do.
Antonietta Greco

I highly recommend Gordon Wood Optical! The staff provides amazing service! For over a year, I had been struggling to get glasses which improved my vision. Rob Dickinson worked to resolve my problems with great attentiveness and precision. I now have lenses that improve my vision. I am in awe of the service and knowledge of the staff! Thank you for such wonderful service and for resolving the problem with my lenses.
K Grant

Gordon Wood Optical is phenomenal! The staff is friendly, knowledgeable, professional and ultimately great! Rob Dickinson from Gordon Wood Optical was able to find me a specific frame that I have seen on a television show. It was identical and I have been searching for it for months prior to meeting Rob. I highly recommend you deal with Rob for any optical needs.
Oleg Fleitman

The staff were extremely helpful. My husband accidentally broke his OGA frame and luckily Gordon Wood Optical had the same frame in stock. They were able to fit the new frame with his old lenses within minutes!! We were very happy with the service!!
Kiran Takhar

Wonderful staff. Very professional and knowledgeable about their products. Great selection of frames as well. Was also very impressed with their technology, where they take your picture and show you a large selection of frame samples on your picture, to give you a great overall look and feel to many different frame shapes, sizes, and colours.
Darleen Nicolaou

Heartfelt thanks for being so patient and kind with my mom and dad. They think the world of you, and I appreciate you lending me an ear too. Your support is so welcomed.
Cathy Pearson

Thank you for being so thoughtful and generous to get a replacement for the frames. I truly appreciate your customer care. Gordon Wood Optical has cared for Rennie optical needs for nearly 40 years now. Thank you.
Mary Lois Rennie

Several weeks ago I was in to see you regarding some problems I was having with my new glasses. I confess to being a difficult case. I've had two detached retinas and my vision is imperfect at best. Evelyn, you listened very patiently and professionally to my list of concerns, then sent for new lenses. I can see a lot better now! That's so important. Thank you for the lovely gift of improved sight. I salute you.
Bob Jones

Opening Hours

  • Monday - Tuesday: 9:00AM - 5:30PM
  • Wednesday: 9:00AM - 6:30PM
  • Thursday: 9:00AM - 5:30PM
  • Friday: 9:00AM - 5:00PM
  • Saturday: 9:30AM - 1:00pm